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Clerk II - 1052
AMES IA 50010
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-85740062

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Iowa State University

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  Job posted:   Mon Mar 12, 2018
  Distance to work:   ? miles
  2 Views, 0 Applications  
Clerk II - 1052
Classification Information

University Title
Clerk II - 1052

Pay Grade

Entry Hourly Rate

Job Category

Posting Details

Posting Number

Position Title
Clerk II

Advertised Employing Department
University Human Resources

Work Unit

Base of Employment
E - Merit (paid monthly)

Appointment Type
Merit Permanent

Pay Frequency

Proposed Start Date
April 2018

Number of Months Employed Per Year

Full or Part Time


Work Schedule

8:00 am - 5:00 pm Monday-Friday

Number of Hours per Week

Summary of Duties and Responsibilities

Iowa State University Human Resources is currently seeking candidates for a Clerk II. As a member of the UHR Service Center, this front-line, high volume service position will assist a diverse clientele, while remaining courteous and professional at all times. Customer service is of the utmost importance both in person and over the phone. This position will provide clerical support for processes associated with University Human Resources such as assisting employees and students in completion of various employment paperwork including I-9, W-4, insurance forms and other documents; verifying documents used for identification and work authorization; entering data into HR systems and/or databases while ensuring accuracy and meeting deadlines.

The successful candidate will possess the ability to work in a team environment; communicate with clients, including those of a diverse background in what may be stressful situations; pay close attention to detail, prioritize tasks to ensure meeting deadlines, and possess excellent organizational and interpersonal skills.

About Iowa State University and the Ames Community

Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 36,000 students are enrolled and are served by over 6,200 faculty and staff.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University's Principles of Community.

Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted one of the best college towns in the nation.

Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented populations, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.

All employees are expected to exhibit and convey good citizenship within the program, the department, college, university activities, collegial interactions, and maintain the highest standards of integrity and ethical behavior.

Required Qualifications

Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to one year of full time employment.

Special Qualifications

Preferred Qualifications

Customer service experience, both in person and over the phone.

Experience with health insurance benefits and terminology.

Experience with I-9 and E-Verify processing.

High volume data entry experience.

Experience with confidential documents and sensitive situations .

Location (if other than Ames)

Additional Information

This is a non-organized position. It is excluded from coverage of the AFSCME Collective Bargaining Agreement.

Department Contact Name
Brooke Dykstra

Department Contact Phone

Department Contact Email

Department/Unit Website

Application Instructions

Apply for this position by clicking "Apply for this Job" and completing the Merit Application. Please be prepared to enter details about your education and work history.If you have questions regarding the application process, please email or call 515-294-4800 or Toll Free: 1-877-477-7485.

Guaranteed Consideration Date

Pre-Employment Screening

All offers of employment, oral and written, are contingent upon the university's verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

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EO Statement

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email

Required Licensure(s)/Certification(s)

Preferred Licensure(s)/Certification(s)

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